Internet Policy


There are no authorized internet retailers for Big Green Egg products. Purchasing any Big Green Egg product from an internet source will void the warranty associated with that product. To purchase a Big Green Egg please contact a dealer in your area. Use our dealer locator to find the authorized dealers closest to you. Many dealers offer delivery options if needed. If you do not have a dealer conveniently located, contact Big Green Egg at 770-934-5300 for more information.

Reason for this Policy:
Big Green Egg® products require customized packaging and special shipping procedures. It has come to our attention that unauthorized internet resellers do not package and ship our products properly, and do not assume responsibility for damages. As a result, customers risk having purchased a product that arrives with hidden damage or missing parts. Furthermore, the claim may not be processed by the internet reseller or honored by the freight company.